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2 Troubleshooting Procedures
Qosmio X500
Maintenance Manual (960-Q08)
24
2.7 Keyboard Troubleshooting
To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting
procedures below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Execute the Keyboard Test (DIAGNOSTIC TEST) and Pressed key display test in the
Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how
to perform the test program.
If an error occurs, go to Procedure 2. If an error does not occur, keyboard is functioning
properly.
- Toshiba Personal Computer 1
- Qosmio X500 1
- Maintenance Manual 1
- Preface 3
- Format complete 5
- System transferred 5
- Table of Contents 6
- Chapter 1 14
- Hardware Overview 14
- Chapter 1 Contents 15
- 1.1 Features 17
- 1.2 System Block Diagram 21
- 1.3 2.5-inch Hard Disk Drive 24
- No support Support 29
- Table 1 30
- 1.5 Keyboard 32
- 1.6 TFT Color Display 33
- 1.7 Power Rails 36
- 1.8 Batteries 37
- 1.9 AC Adapter 41
- Chapter 2 42
- Troubleshooting Procedures 42
- 2-2 Qosmio X500 43
- 2.1 Troubleshooting 45
- Check 5 54
- 2.5 USB FDD Troubleshooting 59
- 2.6 2.5” HDD Troubleshooting 63
- Insert system disk in drive 64
- System Transferred 64
- 2.7 Keyboard Troubleshooting 68
- 2.9 Display Troubleshooting 72
- 2.11 Modem Troubleshooting 76
- 2.12 LAN Troubleshooting 78
- 2.14 Sound Troubleshooting 82
- Chapter 3 86
- Diagnostic Programs 86
- Chapter 3 Contents 87
- 4 Qosmio X500 89
- Version V1.10 90
- ::Select item 90
- ESC :Escape 90
- 6 Qosmio X500 91
- 3.3 Subtest names 93
- Table 3-1 Subtest Names(2/3) 94
- Table 3-1 Subtest Names(3/3) 95
- 3.4 System Test 96
- 12 Qosmio X500 97
- 14 Qosmio X500 99
- 16 Qosmio X500 101
- Maintenance Manual (960-Q08) 101
- 3.5 Memory Test 103
- 20 Qosmio X500 105
- 3.6 Keyboard Test 107
- 24 Qosmio X500 109
- 3.7 Display Test 110
- 26 Qosmio X500 111
- 28 Qosmio X500 113
- 30 Qosmio X500 115
- 32 Qosmio X500 117
- The Screen 119
- 36 Qosmio X500 121
- Press [Enter] Key 122
- 38 Qosmio X500 123
- 3.8 Floppy Disk Test 125
- TEST DATA ?? 126
- TRACK NO (00~79) ?? 126
- HEAD NO (0~1) ? 126
- 3.9 Hard Disk Test 127
- TEST DATA ????(=37b3H) 129
- TEST DATA ????(=37b3H) 129
- SECTOR COUNT (01~39) ?? 129
- 3.10 Real Time Clock Test 130
- 46 Qosmio X500 131
- 3.11 Cache Memory Test 132
- 48 Qosmio X500 133
- ), reads 133
- 50 Qosmio X500 135
- Press [ Enter ] key 136
- 52 Qosmio X500 137
- 54 Qosmio X500 139
- 3.13 Multimedia Test 140
- 3.14 MEMORY2 Test 141
- Test Program for Field 143
- 3.16 Running Test 145
- 3.17 DMI INFOEMATION 146
- 62 Qosmio X500 147
- 3.18 Log Utilities 148
- 64 Qosmio X500 149
- 3.19 System Configuration 150
- 3.20 Running Test Edit Item 151
- Save to disk 152
- Do not save 152
- 68 Qosmio X500 153
- 70 Qosmio X500 155
- Chapter 4 156
- Replacement Procedures 156
- Chapter 4 Contents 157
- 4.1 Overview 160
- Pressure plate connector 163
- Spring connector 163
- Grip area 165
- 4.2 Battery pack 167
- 4.3 PC card 169
- Replacement Procedures 170
- 4.4 SSD/HDD (Main HDD) 171
- 4.5 Optical disk drive 175
- 4.7 HDD (SECOND HDD) 180
- 4.8 Memory module 184
- 4.9 Keyboard 187
- 4.10 Wireless LAN card 190
- 4.11 Bluetooth module 193
- Remove a Bluetooth module 193
- 4.12 TV Tuner card 194
- 4.13 Display assembly 196
- 4.14 Top Cover assembly 201
- 4.15 Touch pad 204
- 4.16 USB Board 207
- 4.17 B CAS Board 208
- 4.18 System Board 209
- 4.19 CPU 213
- Double-sided tape 217
- LCD HARNESS 218
- 4.21 Web Camera module 221
- 4.22 Speaker Box 223
- A-1 Qosmio X500 229
- A-2 Qosmio X500 230
- A-3 Qosmio X500 231
- A-4 Qosmio X500 232
- A-5 Qosmio X500 233
- Appendix B Board Layout 234
- B-4 Qosmio X500 237
- B.2 Touch Pad Board 238
- B-6 Qosmio X500 239
- B.3 Finger Print Board 240
- B-8 Qosmio X500 241
- Appendix C Pin Assignment 242
- Pin Assignment 243
- Pin Assignment 244
- Appendix D Display Codes 266
- Display codes 267
- Display codes 268
- Figure US keyboard 274
- Figure UK keyboard 275
- Appendix F Wiring Diagrams 276
- Wiring Diagrams 277
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