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Troubleshooting Procedures
2.16 Bluetooth Troubleshooting
To check if the computer’s Bluetooth is malfunctioning or not, follow the troubleshooting
procedure below as instructed.
Procedure 1: Connector Check and Replacement Check
Procedure 1 Connector Check and Replacement Check
The Bluetooth module is connected to system board. If Bluetooth malfunctions, its
connection is defective or Bluetooth cable and system board may be faulty.
Check 1 Make sure Bluetooth cable is firmly connected to the connector CN27. If the
problem still occurs, perform Check 2.
Check 2 Bluetooth cable may be faulty. Replace it with a new one. If the problem s till
occurs, perform Check 3.
Check 3 Bluetooth may be faulty. Replace it with a new one following the steps in Chapter
4. If the problem still occurs, perform Check 4.
Check 4 System board may be faulty. Replace it with a new one following the instruction in
Chapter 4.
41
Qosmio X500
Maintenance Manual (960-Q08)
- Toshiba Personal Computer 1
- Qosmio X500 1
- Maintenance Manual 1
- Preface 3
- Format complete 5
- System transferred 5
- Table of Contents 6
- Chapter 1 14
- Hardware Overview 14
- Chapter 1 Contents 15
- 1.1 Features 17
- 1.2 System Block Diagram 21
- 1.3 2.5-inch Hard Disk Drive 24
- No support Support 29
- Table 1 30
- 1.5 Keyboard 32
- 1.6 TFT Color Display 33
- 1.7 Power Rails 36
- 1.8 Batteries 37
- 1.9 AC Adapter 41
- Chapter 2 42
- Troubleshooting Procedures 42
- 2-2 Qosmio X500 43
- 2.1 Troubleshooting 45
- Check 5 54
- 2.5 USB FDD Troubleshooting 59
- 2.6 2.5” HDD Troubleshooting 63
- Insert system disk in drive 64
- System Transferred 64
- 2.7 Keyboard Troubleshooting 68
- 2.9 Display Troubleshooting 72
- 2.11 Modem Troubleshooting 76
- 2.12 LAN Troubleshooting 78
- 2.14 Sound Troubleshooting 82
- Chapter 3 86
- Diagnostic Programs 86
- Chapter 3 Contents 87
- 4 Qosmio X500 89
- Version V1.10 90
- ::Select item 90
- ESC :Escape 90
- 6 Qosmio X500 91
- 3.3 Subtest names 93
- Table 3-1 Subtest Names(2/3) 94
- Table 3-1 Subtest Names(3/3) 95
- 3.4 System Test 96
- 12 Qosmio X500 97
- 14 Qosmio X500 99
- 16 Qosmio X500 101
- Maintenance Manual (960-Q08) 101
- 3.5 Memory Test 103
- 20 Qosmio X500 105
- 3.6 Keyboard Test 107
- 24 Qosmio X500 109
- 3.7 Display Test 110
- 26 Qosmio X500 111
- 28 Qosmio X500 113
- 30 Qosmio X500 115
- 32 Qosmio X500 117
- The Screen 119
- 36 Qosmio X500 121
- Press [Enter] Key 122
- 38 Qosmio X500 123
- 3.8 Floppy Disk Test 125
- TEST DATA ?? 126
- TRACK NO (00~79) ?? 126
- HEAD NO (0~1) ? 126
- 3.9 Hard Disk Test 127
- TEST DATA ????(=37b3H) 129
- TEST DATA ????(=37b3H) 129
- SECTOR COUNT (01~39) ?? 129
- 3.10 Real Time Clock Test 130
- 46 Qosmio X500 131
- 3.11 Cache Memory Test 132
- 48 Qosmio X500 133
- ), reads 133
- 50 Qosmio X500 135
- Press [ Enter ] key 136
- 52 Qosmio X500 137
- 54 Qosmio X500 139
- 3.13 Multimedia Test 140
- 3.14 MEMORY2 Test 141
- Test Program for Field 143
- 3.16 Running Test 145
- 3.17 DMI INFOEMATION 146
- 62 Qosmio X500 147
- 3.18 Log Utilities 148
- 64 Qosmio X500 149
- 3.19 System Configuration 150
- 3.20 Running Test Edit Item 151
- Save to disk 152
- Do not save 152
- 68 Qosmio X500 153
- 70 Qosmio X500 155
- Chapter 4 156
- Replacement Procedures 156
- Chapter 4 Contents 157
- 4.1 Overview 160
- Pressure plate connector 163
- Spring connector 163
- Grip area 165
- 4.2 Battery pack 167
- 4.3 PC card 169
- Replacement Procedures 170
- 4.4 SSD/HDD (Main HDD) 171
- 4.5 Optical disk drive 175
- 4.7 HDD (SECOND HDD) 180
- 4.8 Memory module 184
- 4.9 Keyboard 187
- 4.10 Wireless LAN card 190
- 4.11 Bluetooth module 193
- Remove a Bluetooth module 193
- 4.12 TV Tuner card 194
- 4.13 Display assembly 196
- 4.14 Top Cover assembly 201
- 4.15 Touch pad 204
- 4.16 USB Board 207
- 4.17 B CAS Board 208
- 4.18 System Board 209
- 4.19 CPU 213
- Double-sided tape 217
- LCD HARNESS 218
- 4.21 Web Camera module 221
- 4.22 Speaker Box 223
- A-1 Qosmio X500 229
- A-2 Qosmio X500 230
- A-3 Qosmio X500 231
- A-4 Qosmio X500 232
- A-5 Qosmio X500 233
- Appendix B Board Layout 234
- B-4 Qosmio X500 237
- B.2 Touch Pad Board 238
- B-6 Qosmio X500 239
- B.3 Finger Print Board 240
- B-8 Qosmio X500 241
- Appendix C Pin Assignment 242
- Pin Assignment 243
- Pin Assignment 244
- Appendix D Display Codes 266
- Display codes 267
- Display codes 268
- Figure US keyboard 274
- Figure UK keyboard 275
- Appendix F Wiring Diagrams 276
- Wiring Diagrams 277
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