User's ManualNB500/NB520/NB550Dcomputer.toshiba-europe.com
PrefaceCongratulations on your purchase of this computer. This powerful notebookcomputer provides excellent expansion capability, includes multimediaf
Real Time ClockProblem ProcedureThe followingmessage isDisplayed on thescreen: ERROR 0271: Check date and time settings. WARNING 0251: System CMOS che
Problem ProcedureNo display Press the FN + F5 hot keys to adjust the displaypriority, and to make sure it is not set for output toan external monitor.
Problem ProcedureMemory media carderror occursRemove the memory media card from thecomputer and then reinsert it in order to ensure it isfirmly connec
Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse C
Problem ProcedureDouble-clicking doesnot workIn this instance, you should initially try changingthe double-click speed setting within the MouseControl
Problem ProcedureI cannot use the"Sleep and Chargefunction".Sleep and Charge function may be disabled.Select the "Enable Sleep and Char
Problem ProcedureThe "USB Wakeupfunction" does notwork.When Sleep and Charge function is enabled, the"USB WakeUp" function does no
Problem ProcedureMonitor does notturn onAfter confirming that the monitor's power switch ison, you should check the connections to makesure that
Problem ProcedureWake-up on LANdoes not workMake sure the AC adaptor is connected. TheWake-up on LAN function consumes power evenwhen the system is of
Before you callSome problems you experience may be related to software or theoperating system so it is important that you investigate other sources of
Display ABC Names of windows or icons or text generated bythe computer that appear on its display screen arepresented in the type face you see to the
Appendix ASpecificationsThis appendix summarizes the computer’s technical specifications.Environmental RequirementsConditions Ambient temperature Rela
Appendix BAC Power Cord and ConnectorsThe power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord mu
For the United States and Canada, two pin plug configuration must be a2-15P (250V) or 1-15P (125V) and three pin plug configuration must be6-15P (250V
Appendix CLegal FootnotesThis chapter states the Legal Footnotes information applicable to TOSHIBAcomputers.Non-applicable IconsCertain computer chass
conditions. Read additional restrictions in your product documentation.Contact Toshiba technical service and support, refer to Troubleshootingsection
Graphics Processor Unit ("GPU")Graphics processor unit ("GPU") performance may vary depending onproduct model, design configuratio
Appendix DInformation for Wireless DevicesWireless LAN InteroperabilityThe Wireless LAN is compatible with other LAN systems Direct SequenceSpread Spe
Please visit http://www.pc.support.global.toshiba.com, if you have anyquestions about using Wireless LAN or Bluetooth Card from TOSHIBA.In Europe visi
Italy: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises. For public use, a generalauthorization is req
Restrictions for Use of 5470-5725MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside
General PrecautionsTOSHIBA computers are designed to optimize safety, minimize strain andwithstand the rigors of portability. However, certain precaut
designed to provide reasonable protection against harmful interference in aresidential installation.Refer to the FCC information section for the detai
Using this equipment in JapanIn Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for secondgeneration low-power data communication systems suc
4. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5 MHz. It is impossible to avoid the band of mobileobject identification system
Atheros AR9002WB-1NG Wireless Network Adapter b/g/n(b/g)Wireless LAN and BluetoothThe Name of the radio equipment: AR5B195DSP Research, Inc.Approval N
Kazakhstan Kenya Kuwait KyrgyzstanLatvia Lebanon Liechtenstein LithuaniaLuxembourg Macedonia Malaysia MaltaMexico Monaco Montenegro NetherlandsNew Zea
Chile China Colombia Costa RicaCroatia Cyprus Czech Republic DenmarkDominican Republic Ecuador Egypt El SalvadorEstonia Finland France GermanyGhana Gr
Available channel at connection with an access point by theInfrastructure mode is Ch1-Ch13, Ch36, Ch40, Ch44, Ch48, Ch52,Ch56, Ch60, Ch64, Ch100, Ch10
Approved Countries/Regions for the Realtek®RTL8188CE Wireless LAN 802.11n PCI-E NIC b/g/nWireless LANThis equipment is approved to the radio standard
Romania Saudi Arabia Senegal SerbiaSingapore Slovak Republic Slovenia South AfricaSouth Korea Spain Sri Lanka SwedenSwitzerland Taiwan Thailand Turkey
Luxembourg Macedonia Malaysia MalawiMalta Mexico Monaco MontenegroNetherlands New Zealand Norway OmanPanama Pakistan Papua NewGuineaParaguayPeru Phili
Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It containsinformation on the prevention of stress injuries to your hands a
Canada Central AfricanRepublicChile ChinaColombia Comoros Costa Rica CroatiaCyprus Czech Republic DemocraticRepublic of theCongoDenmarkDominican Repub
Vietnam Yemen Zambia ZimbabweNB500/NB520/NB550DUser's Manual D-16
IndexAAC adaptoradditional 3-26connecting 1-2DC IN 15V jack 2-3 ASCII characters 3-6BBatterycharging 5-5extending life 5-7indicator 5-2monitoring capa
FN + ESC (Mute) 3-4FN + F1 (Lock) 3-4FN + F10 (Arrow mode) 3-3FN + F11 (Numeric mode) 3-3FN + F12 (ScrLock) 3-3FN + F2 (Power Plan) 3-4FN + F3 (Sleep)
LLANcable types 3-12connecting 3-13jack 2-3problems 6-14 MMedia careCard care 3-16Memory card care 3-16 Memoryadditional 3-26installing 3-18removing
USB mouse 6-10, 6-11Wireless LAN 6-15 RRecovery hard disk drive 4-16Recovery Media 4-17, 4-18Restarting the computer 1-10SSD/SDHC Cardformatting 3-15i
Chapter 1Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described
Online Manual* You may not have all the softwares listed above depending on the modelyou purchased.Getting StartedAll users should be sure to read the
Always use the TOSHIBA AC adaptor that was included with yourcomputer, or use AC adaptors specified by TOSHIBA to avoid any riskof fire or other damag
Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)Either a 2-pin or 3-pin adaptor/cord will be included with the computerdepending on
Use reasonable care when opening and closing the display panel. Openingit vigorously or slamming it shut could damage the computer.Be careful not to o
Starting up for the first timeThe Windows 7 Startup Screen will be the first screen displayed when youturn on the power. Follow the on-screen instruct
Table of ContentsPrefaceGeneral PrecautionsChapter 1Getting StartedEquipment checklist ...
shut down the computer. This includes turning off any wirelesscommunication functionalities, and canceling settings that reactivate thecomputer automa
Executing Sleep ModeYou can also enable Sleep Mode by pressing FN + F3 - please refer to theHot key functions section in Chapter 3, Operating Basics,
Benefits of Hibernation ModeThe Hibernation Mode feature provides the following benefits:Saves data to the hard disk drive when the computer automatic
Restarting the computerCertain conditions require that you reset the computer, for example if:You change certain computer settings.An error occurs and
Chapter 2The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you
DC IN/BatteryindicatorThe DC IN/Battery indicator shows the conditionof the DC IN and the battery's charge - greenindicates the battery is fully
Figure 2-2 The left side of the computer8765213 48769213 4HDMI1. Security lock slot 6. Universal Serial Bus (USB 2.0) port2. DC IN 19V jack 7. Microph
Cooling vents The cooling vents help keep the processor fromoverheating.External monitor port This port provides 15-pin, analog VGA port.This port all
HDMI out port HDMI out port can connect with Type Aconnector HDMI cable.HDMI cable can send video and audio signals. Inaddition to this, it can send a
For more information regarding Battery Life, please refer to the LegalFootnotes section in Appendix C.UndersideThe following figure shows the undersid
Chapter 4Utilities & Advanced UsageUtilities and Applications ... 4-1Special fe
Memory module slot The memory module slot allows for theinstallation, replacement and removal ofadditional memory module.1 GB or 2 GB memory modules c
Legal Footnote (Wireless LAN)For more information regarding Wireless LAN, please refer to the LegalFootnotes section in Appendix C.Wireless WANantenna
Legal Footnote (LCD)For more information regarding LCD, please refer to the Legal Footnotessection in Appendix C.Power button Press this button to tur
Internal Hardware ComponentsThis section describes the internal hardware components of your computer.The actual specifications may vary depending on t
For more information regarding Memory (Main System), please refer to theLegal Footnotes section in Appendix C.Graphics controller The graphics control
Chapter 3Operating BasicsThis chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it.Us
The KeyboardThe computer’s keyboard layouts are compatible with a 104/105-keyenhanced keyboard - by pressing some keys in combination, all of the104/1
Function keys: F1 … F12The function keys (not to be confused with the special FN key) are thetwelve keys at the top of your keyboard - these keys func
Hot Key CardsThe Hot Key Cards are normally hidden from view. The Cards appearwhen you press the FN key.To use the Hot Key Cards:1. Press and hold the
Brightness UpPressing FN + F7 increases the computer's display panel brightness inindividual steps.WirelessPressing FN + F8 switches the active w
Copyright© 2010 by TOSHIBA Corporation. All rights reserved. Under the copyrightlaws, this manual cannot be reproduced in any form without the priorwr
in the center of the keyboard with the relevant keys having grey letters attheir front edge. The overlay provides the same functions as the numerickey
2. Using the overlay keys, type the ASCII code of the character yourequire.3. Release ALT or ALT + FN - the ASCII character will appear on thedisplay
TOSHIBA Disc Creator does not support recording to DVD-RAM discs- to achieve this you should use Windows Explorer or another similarutility.When you b
Turn all wireless functionalities off when near a person who may havea cardiac pacemaker implant or other medical electric device. Radiowaves may affe
4. Follow the wizard. You will need the name of the wireless networktogether with security settings. Consult the documentationaccompanied with your ro
The range of your wireless devices can be affected when theantennas are placed near metal surfaces and solid high-densitymaterials.Range is also impac
computing products and/or other electronic devices that use Bluetooth,other than TOSHIBA notebook computers.Release Notes related to the Bluetooth Sta
If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-TX), be sure to connect with a CAT5 cable or higher. You cannot use aCAT3 cable.I
Cards/memoryMemory media slotSecure Digital™ (SD) Card (SD memory card, SDHC memorycard, miniSD Card, microSD Card)MultiMediaCardAdditional memory mod
Memory mediaThis section provides the important safety precautions in order to handleyour memory media.Points to note about the SD/SDHC memory cardSD/
Atheros is a registered trademark of Atheros Communication, Inc.Realtek is a registered trademark of Realtek Semiconductor Corporation.Broadcom is reg
Media careObserve the following precautions when handling the card.Card careDo not twist or bend cards.Do not expose cards to liquids or store in humi
Figure 3-10 Inserting a memory media121. Memory media slot 2. Memory mediaMake sure memory media is oriented properly before you insert it. Ifyou inse
You should place a mat beneath the computer in order to prevent thecomputer's lid from becoming scratched or damaged when you areinstalling/repla
5. Loosen the screws securing the memory module cover in place -please note that the screws are attached to the cover in order toprevent them from bei
7. Align the notch of the memory module with that of the memory slotand gently insert the module into the slot at about a 30 degree anglebefore holdin
8. Seat the memory module cover in place and secure it with the screws.Take care to ensure that the memory module cover is firmly closed.Figure 3-13 S
8. Grasp the module by its edges and remove it from the computer.If you use the computer for a long time, the memory modules and thecircuits locating
2. Connect the monitor cable to the external monitor port.Figure 3-15 Connecting the monitor cable to the external monitor port211. Monitor cable 2. E
2. Plug the other end of the HDMI cable into the HDMI out port on yourcomputer.Figure 3-16 Connecting the HDMI out port211. HDMI cable 2. HDMI out por
2. Click Appearance and Personalization.3. Click Display.4. Click Change display settings.5. Click Advanced settings.6. Click List All Modes.7. Select
Medical EnvironmentsAutomotive EnvironmentsAircraft EnvironmentsAny consequences resulting from the use of this product in workingenvironments that ar
Optional TOSHIBA accessoriesYou are able to add a number of options and accessories in order to makeyour computer even more powerful and convenient to
Changing System SoundsSystem sounds are assigned to inform you when certain events happen.This section explains how to select an existing scheme or sa
Power ManagementThe audio controller in your computer can be turned off when the audiofunction is not used. To adjust the configuration of audio power
Dolby Headphone: Enables personal surround sound using any set ofheadphones.To access Dolby Advanced Audio function, follow the steps as detailedbelow
Cleaning the computerTo help ensure long, trouble-free operation, keep the computer free of dustand dirt, and use care with all liquids around it.Be c
Do not carry your computer by holding any of its protruding elements.Heat dispersalTo protect against overheating, the processor is equipped with an i
Chapter 4Utilities & Advanced UsageThis chapter describes the utlities and special features in this computer,and the advanced usage of some utilit
Bluetooth Stack forWindows by ToshibaThis software enables communication betweenthe computer and external Bluetooth devicessuch as printers and mobile
TOSHIBA DVD-RAMUtilityThis utility has the function of Physical Formatand Write-Protect to DVD-RAM. This utility iscontained the setup module of TOSHI
TOSHIBA BulletinBoardBulletin Board is a convenient place to pin thingsto visually organize in a fun and creative way.Simply drag and drop your favori
The crossed out wheeled dust bin symbol indicates thatbatteries and/or accumulators must be collected anddisposed of separately from household waste.I
HDD automatic poweroff *1This feature automatically cuts off power to thehard disk drive when it is not accessed for aspecified time, with power being
Hibernation Mode This feature lets you turn off the power to thecomputer without exiting from your software. Thecontents of main memory are automatica
When Sleep and Charge function is enabled, USB bus power (DC5V)will be supplied to compatible ports even when the power of thecomputer is turned OFF.
When "Sleep and Music" is enabled, it is possible to play sound fromthe computer’s speaker by connecting an audio cable to theMicrophone jac
Battery SettingsThis utility can be used to specify the lower limit of remaining battery life forSleep and Charge. Move the slider bar to specify the
1. Turn on the power as described in Chapter 1, Getting Started. Thefollowing message will appear in the screen:Enter Password [ ] 2.At this point, th
SetupThis field displays the installed BIOS version, date and EC version.PasswordThis option allows you to set or reset the user password for power on
Owner StringThis blank field is used to display a message when the password field isdisplayed on startup. If a password is not registered the message
2. Use the up and down cursor keys to select the boot device you wantand press ENTER.If a Supervisor Password has been set, manual boot device selecti
Regarding Wake-up on LAN from sleep or hibernation, you mustcheck the "Allow the device to wake the computer" check box withinthe LAN Device
ENERGY STAR® ProgramYour Computer model may be ENERGY STAR® compliant.If the model you purchased is compliant, it is labeled withthe ENERGY STAR logo
System Recovery OptionsA hidden partition is allocated on the hard disk drive for the SystemRecovery Options.This partition stores files which can be
Operate the computer at full power.Do not use power-saving features.Do not write to the media when the virus check software is running.Wait for it to
otherwise you may find that space for the required software is notavailable.In addition, if you use a third-party partitioning program to reconfigure
You can not use System Recovery Options if restoring the pre-installedsoftware without System Recovery Options.When you reinstall the Windows operatin
Chapter 5Power and Power-Up ModesThe computer's power resources include the AC adaptor, battery pack andany internal batteries. This chapter prov
Power on Power off(no operation)AC adaptor notconnectedBattery charge isabove lowbattery triggerpoint• Operates• LED: offBattery charge isbelow lo
If the battery pack becomes too hot while it is being charged, the chargewill stop and the DC IN/Battery indicator will go out. When the batterypack&a
time clock and calendar will stop working - in this instance the followingmessage will be displayed when you turn on the power: ERROR 0271: Check date
Never remove the battery pack while the Wake-up on LAN function isenabled. Data will be lost. Before you remove a battery pack, disable theWake-up on
In such cases you should follow the steps as detailed below:1. Fully discharge the battery by leaving it in the computer with the poweron until the sy
Battery is a consumption product, since the battery time depends onthe usage of your computer. If the battery can not be charged at all,then it is a d
Whether you close the display panel when you are not using thekeyboard - closing the display saves power.The environmental temperature - operating tim
The operating life of the battery pack will gradually reduce throughrepeated charging and discharging, and will need to be replaced when itreaches the
Do not touch the battery release latch while holding the computer or thebattery pack might fall out due to the unintentional release of the batteryrel
System automatic Sleep/HibernationThis feature automatically turns off the system in Sleep or HibernationMode if the computer is not used for a set du
Chapter 6TroubleshootingTOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed
Make sure all optional accessories are configured properly in thecomputer's setup program and that all required driver software hasbeen loaded (p
Software The problems may be caused by your softwareor disk. If you cannot load a software package,the media may be damaged or the programmight be cor
The computer will not startMake sure you attached the AC adaptor and power cord/cable properly orinstalled a charged battery.Press and hold the power
Problem ProcedureAC adaptor doesn’tpower the computerCheck the connections to make sure that thepower cord/adaptor is firmly connected to thecomputer
Problem ProcedureBattery doesn’tcharge when the ACadaptor is attachedIf the battery is completely discharged, it will notbegin charging immediately, i
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